Privacy Policy

Effective Date: April 11, 2025
Website: geekhelp.site
Contact Email: geekhelp4@gmail.com

Who We Are

This Privacy Policy outlines how geekhelp.site, owned and operated by Geek Help, collects, uses, and protects your personal information. For any privacy-related concerns, you may contact us at geekhelp4@gmail.com.

What Personal Data We Collect and Why We Collect It

We collect personal data from users and site visitors to provide our services, ensure site functionality, and improve user experience.

Types of Data Collected:

• Personal Information: Name, email address, contact details

• Technical Data: IP address, browser type, referring pages, device information

• Transactional Data: Purchase history, payment details (if applicable)

• Preferences: User account settings, communication preferences

Purpose of Collection:

• To respond to inquiries and provide customer support

• To improve our website functionality and user experience

• To analyze site traffic and usage patterns

• To process transactions and send relevant communications

Some data may also be collected through cookies, analytics tools, and third-party integrations. Consent is obtained where required.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract this data.

Contact Forms

When users submit contact forms, we collect the information provided, such as name, email, phone number, and message content. This data is retained for customer service purposes and is not used for marketing without consent.

Cookies

Our website uses cookies to:

• Store user preferences

• Enable core functionality

• Analyze traffic through analytics tools

You may control or delete cookies through your browser settings.

Analytics

We use third-party analytics services such as Google Analytics to monitor and analyze website usage. These tools collect non-identifying information such as:

• Browser type

• Referring/exit pages

• Device type

• Site usage duration

You can opt out of Google Analytics tracking through this link.

Who We Share Your Data With

We may share data with trusted third-party providers for purposes such as:

• Hosting services

• Payment processors

• Email communication

• Analytics platforms

These third parties only have access to the information necessary to perform their tasks and are obligated to keep it confidential.

How Long We Retain Your Data

We retain personal data only as long as necessary to fulfill the purposes we collected it for:

• Contact form submissions: 6 months

• Analytics data: 12 months

• Customer purchase records: Up to 10 years (if applicable)

• Comments and account data: Indefinitely, unless the user requests deletion

What Rights You Have Over Your Data

You have the right to:

• Access the data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, please contact us at geekhelp4@gmail.com.

Where Your Data Is Sent

Your data may be transferred and processed outside the European Union. All such transfers are made in compliance with applicable data protection laws and are safeguarded through:

• Data processing agreements

• Privacy Shield frameworks (where applicable)

• Secure cloud service providers

How We Protect Your Data

We implement industry-standard security measures, including:

• SSL encryption

• Two-factor authentication for admin access

• Secure server environments

• Regular data security audits

Data Breach Procedures

In the event of a data breach, we will:

• Investigate the breach and its impact

• Notify affected individuals within 72 hours (if required)

• Take corrective security actions

• Report the incident to regulatory authorities when necessary

Third Parties We Receive Data From

We may receive data from trusted third-party sources, such as analytics providers, payment gateways, and advertising networks, for the purpose of improving services or ensuring platform security.

Automated Decision Making and Profiling

We do not engage in automated decision making or profiling that significantly affects users.

Industry Regulatory Disclosure Requirements

Geek Help complies with all applicable privacy laws and industry standards relevant to its services. If additional regulatory disclosures are required, they will be updated within this policy.

Contact Information

For any questions or concerns about this Privacy Policy or your data, please contact us at:

Geek Help
Email: geekhelp4@gmail.com
Website: https://geekhelp.site